You need to run the update of the non-serialized physical count.

1.  Go to the INVENTORY module
2.  Under the transaction tab, click on PHYSICAL COUNT
3.  Make sure that all the quantities have been entered
4.  When you are ready to proceed
5.  Click on UPDATE IN STOCK
6.  VERY IMPORTANT Change the date to 2008-07-31, the date the inventory was counted
7.  Change the REFERENCE field to something like “Inventory Count July 2008”
8.  Check the UPDATE box
9.  Click on the UPDATE icon

Once you have completed the update. Let me know and we will load the serialized items into the count, make the changes for the missing/additional serial numbers and then do that update.